Ramsey County Jail

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Telephones

Interview with Jessica, Joe Smith and Rod

JM: Did you have regular access to telephones?
Jessica: NO I DID NOT.
Joe Smith: Yes but the phone company that they used required your family on the outside to set up an account prior to you being able to call collect to them.
Rod: yes but alot had static or the phone call would cut off after the 2nd minute

JM: What types of charges applied for calling people? How much money would you guess the average inmate spends per week on phone calls?
Jessica: I COULD NOT CALL ANYONE.
Joe Smith: Pretty steep.
Rod: collect

JM: Did you need to buy phone cards to call out?
Jessica: NO, I WAS NOT GIVEN THE OPTION.
Joe Smith: You had the option but you could also call collect
Rod: I believe u could

JM: Did the jail screen your calls?
Jessica: I WAS ALLOWED ONE CALL WHEN I WAS FIRST BOOKED. I CALLED MY GRANDMA TO COME AND GET MY CHILD..THEY DID SCREEN THIS CALL.
Joe Smith: They claimed to.
Rod: dnt know

Phone system use is horrible. In this day of cell phones with free long distance, why does the county use a process that at least by appearances is a revenue source for them? My son has tried calling collect. We cannot accept the call. EG: Hit "5" and system does not recognize response. We have tried 5 phones, pulse, tone, etc without success.

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John
Sunday, January 1, 2012

The phone company Ramsey county jail has chosen to use is extremely expensive. It is so wrong since the inmates have no other activities to keep their minds occupied. They are basically locked in their cells the majority of the day, no place to exercise, no book cart, lousy food. I think Ramsy county forgets these are people who are valuable and loved by their families.

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jh
Wednesday, June 9, 2010